Carole's Blog

Read the latest entries from Carole's blog here.  We'd love to hear from you.

Does the stress that you’re under come in from one direction which you then package it and deliver it to someone else?

Creativity is the most mysterious of all the talents. Nobody knows where it starts or finishes.  That brilliant new idea may arrive out of the blue.  Or it may elude you, despite endless searching.

If you think strength equates to being rigid and unbending, think again. Actually, there’s real strength in being supple, flexible, and ready to adapt. And when it comes to being resilient, it’s got much more to do with flexibility than steely fortitude.

The duty of delivering bad news such as redundancy may fall on any of us at any time, often at short notice. In the HR profession, this is classified as a ‘client challenge’, and it is the subject of extensive verbal skills training in

Working in stress management and workplace counselling, I sometimes come across a particular word that shows me there’s a stress issue which must be dealt with. This word, often heard in crisis situations, is the word ‘indispensable’.

Workplace bullying is commonly identified with the abuse of physical or hierarchical power. However, the effects of bullying from below by subordinates can be just as harmful and make a manager’s job almost impossible. 

Traffic jams, supermarket queues, computer crashes or a crowded metro are all stressors that can upset us and make us angry.  

We become irritable with our colleagues

A business meeting should be partly workshop and partly theatre - a good speaker will be well aware of this dual role. As a speaker, you should be aware of the fact that you’re in a forum where your strengths and weaknesses are on show,

As well as credibility, trustworthiness and communication skills, a mediator must enjoy outsider status  -  the sheer fact of being a neutral observer brings a new dimension to workplace conflicts.

I once had to perform some shuttle-diplomacy in a big electronics factory, where there was a dreadful atmosphere that hit you the moment you walked in.

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